Frequently Asked Questions

  • You can reach us through our Contact page for general questions, order issues, or support inquiries. We read every message and do our best to respond as quickly as possible.

    Contact us here:

    https://www.atomiccritterclothing.com/contact

  • Because our products are made to order, we don’t accept returns for buyer’s remorse, incorrect sizing, or change-of-mind purchases. However, if your item arrives damaged, misprinted, or defective, we’ll make it right.

    Full details can be found on our Returns page:

    https://www.atomiccritterclothing.com/returns

  • At this time, we don’t offer standard exchanges due to our made-to-order model. If there’s an issue with your order (damage, misprint, or defect), contact us and we’ll review it promptly.

  • Atomic Critter Clothing operates as a print-on-demand brand, meaning each item is made specifically for you after an order is placed.

    Production typically takes a few business days, followed by shipping time depending on your location. Because items are made to order, delivery may take slightly longer than mass-produced retail items — but it allows us to reduce waste and avoid overproduction.

    You’ll receive tracking information as soon as your order ships.

  • Sizing varies by product, so we strongly recommend checking our Size Guide before placing an order. Each product page links to the appropriate measurements to help you find the best fit.

    You can view the full Size Guide here:

    https://www.atomiccritterclothing.com/size-guide/

  • Yes — we’re open to thoughtful partnerships, collaborations, and creator inquiries that align with the Atomic Critter universe and values.

    If you’re interested in working with us, please use the Partner & Collaboration form so we can review your inquiry properly:

    https://www.atomiccritterclothing.com/company#partnercollabcontact

  • Atomic Critter Clothing is a character-driven streetwear brand built around original stories, creatures, and a shared love of games, comics, animals, and nostalgia. Every design exists within a larger universe of atomic misfits, chaotic heroes, and half-broken legends — stories you can wear.

  • If you still get chills from a game’s opening theme, laugh at references only a few people catch, or see your pet as a co-pilot through life — you’re in the right place.

  • Yes. Atomic Critter is growing into a larger narrative universe through graphic novels and story-driven content that explore the origins, personalities, and strange atomic events behind the characters.

  • Atomic Critter is built by two brothers and lifelong best friends. There’s no large team, no outside studio, and no corporate backing — just two people doing all the creative, operational, and production work to bring this universe to life.

  • Yes. All Atomic Critter characters, stories, and designs are original creations developed specifically for this brand. Every design is human-directed, curated, and finalized by us.

  • We use AI as one of several tools in our creative process, alongside illustration, photography, and digital design. AI helps us explore ideas, iterate faster, and prototype concepts — but it does not replace human creativity.

    Every character, story, and final design decision is made by us. Nothing is published, printed, or sold without intentional human direction and approval.

  • No. Atomic Critter is not an automated or mass-generated operation. AI is used as a supporting tool — not a replacement for creative judgment. Designs often go through multiple human-led revisions before reaching their final form.

  • Because honesty matters. We believe modern creative tools can coexist with craftsmanship, storytelling, and originality. Being open about our process allows us to focus on what actually matters: the quality of the work and the stories behind it.